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Shipping Policy

IndustrialControlsOnline.com offers FREE ground shipping for all orders over $400.

For orders that do not qualify for free shipping, our shipping policy is Pre-Pay and Add, meaning that you will not see your shipping cost on the order until it is shipped, this is because we cannot estimate shipping costs.

All orders placed before 4pm EST for items in stock should go out same-day.  If you choose to use your own account number for shipment billing purposes, please specify the number and carrier in the “notes” field of the checkout screen.  Do not place Next Day Air shipment orders after 5pm as they will NOT go out same day.

Free Shipping Policy

  • Order must be placed on IndustrialControlsOnline.com
  • You must be logged into your account at the time of purchase
  • Free Shipping only applies to UPS Ground Shipments (more details below)
  • Order must total $400 or more in product purchases
  • Order must ship to one of the 48 contiguous states

Restrictions on Free Shipping:

  • Free Shipping only applies for orders shipping by UPS Ground.  Please be aware that depending on weight and dimension, the shipment may not qualify for UPS Ground Shipping, in which case shipping will not be free.  For more information go to www.UPS.com. 
  • If products are backordered you will receive Free Shipping on up to 2 shipments if the order is a partial shipment.  All subsequent shipments will be charged.
  • International orders do not qualify.
  • You must be logged in as a registered shopper when placing the order

International Orders:

  • Must be a minimum of $500 and pre-paid by a certified check or electronic transfer.
  • The electronic transfer carries a fee.  This is a non-cancelable, non-returnable order except for the manufacturer’s warranty policies.
  • Due to unknown international shipping costs, we cannot honor free shipping on any International orders.
  • We will ship to your freight forwarder with your account number or your preferred carrier: UPS, FedEx or DHL, or you can make arrangements to have your carrier pick up the order when it is ready.
  • We reserve the right to deny an order for any reason. For more details or if you have questions please email onlinestore@icdmail.com

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