Gold Star Program

gold star service

gold star program

Are you frustrated in dealing with your current supplier because of poor customer service, lack of technical support, lack of inventory, errors, or pricing issues?  We understand.  Tell us where other suppliers fall short and we will work with you to meet your needs.  We want you as a long-term customer, so we will be happy to work with you to establish a customized solution for:

FASTER DELIVERY
Our customers typically tell us that we are faster and more responsive to their inventory needs.  We know how costly downtime can be.  Tell us what your requirements are.  When a customer tells us about forecasted items that are not already included in our stock of over 100,000 items, we can often bring in more and be ready to deliver when the time comes.

TECHNICAL SUPPORT
Industrial Controls has tremendous technical support and application assistance capabilities to back up our products (whether in person, over the phone, live via our online chat or through the huge variety of reference materials on our website).  Tell us your needs, and we will be happy to provide assistance.

SPECIAL PRICING
We aim to be the most competitive company in the industry.  We are happy to provide quantity discounts based on quarterly or annual forcasts. Our custom pricing will meet or beat any competitor’s written proposal.

Call (877) 650-6059 or request a call.

“On Friday, at 5:40PM I called your office and they were able to get my parts together and arrange for Federal Express. They didn’t hesitate for one minute to help and solve our crisis.”

Wyeth-Ayerst Laboratories

“Everything worked to perfection. The item even arrived an hour earlier than expected and I looked like a hero. I am very happy that you contacted me last week because I didn’t have another source for those items. I have nothing but admiration and respect for my new best vendor and will let everyone else know how great you were.”

Storeroom Solution